Shipping policy
Shipping Policy
Processing Time
All orders require approximately 1-3 business days of production time before shipment, as each piece is made or prepared to order.
Shipping Rates & Delivery Times
Canada
- Shipping fee: $9 CAD
- Production time: 1-3 business days
- Estimated delivery: 3-5 business days
- Total estimated delivery: 4–8 business days
- Includes tracking
United States
- Shipping fee: $9 CAD
- Production time: 1-3 business days
- Estimated delivery: 3-5 business days
- Total estimated delivery: 4-8 business days
- Includes tracking
Customs & Duties
Canadian orders are shipped from within Canada, and U.S. orders are shipped from within the U.S. This helps minimize the possibility of customs duties and import fees
Free Shipping
We offer free shipping on all orders of $65 CAD or more.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email.
Damaged Packages
Your satisfaction is our priority. If your package arrives damaged, please contact us within 3 business days at:
hello@saradelsol.com
Please include clear photos of the damaged packaging and the damaged item so we can process a replacement or solution as quickly as possible.