Shipping Policy

At Sara Del Sol, each order is prepared with care and attention before being shipped. Please review the following shipping details for your region.

 

Processing Time

All orders require approximately 5 business days of production time before shipment, as each piece is made or prepared to order.

 

Shipping Rates & Delivery Times

Quebec & Ontario (Canada)

• Shipping fee: $9
• Production time: 5 business days
• Delivery time: 1–2 business days
• Total estimated delivery: 6–8 business days
• Includes tracking

Other Canadian Provinces

• Shipping fee: $14
• Production time: 5 business days
• Delivery time: 2–7 business days
• Total estimated delivery: 7–14 business days
• Includes tracking

United States

• Shipping fee: $14
• Production time: 5 business days
• Delivery time: 3–7 business days
• Total estimated delivery: 8–14 business days
• Includes tracking

 

Free Shipping

We offer free shipping on all orders of $100 or more, excluding original artworks.

 

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can follow your package every step of the way.

 

Damaged Packages

Your satisfaction is our priority. If your package arrives damaged, please contact us within 3 business days at:

saradelsolstudio[at]gmail.com

Please include clear photos of the damaged packaging and the damaged item so we can process a replacement or solution as quickly as possible.

 

Customs & Duties

For shipments to the United States, customs fees are generally not applied. In the rare case that import duties or taxes occur, they are the responsibility of the customer.