Shipping policy

Shipping Policy


Processing Time

All orders require approximately 1-3 business days of production time before shipment, as each piece is made or prepared to order.


Shipping Rates & Delivery Times

Canada

  • Shipping fee: $9 CAD
  • Production time: 1-3 business days
  • Estimated delivery: 3-5 business days
  • Total estimated delivery: 4–8 business days
  • Includes tracking

United States

  • Shipping fee: $9 CAD
  • Production time: 1-3 business days
  • Estimated delivery: 3-5 business days
  • Total estimated delivery: 4-8 business days
  • Includes tracking

 

Customs & Duties

Canadian orders are shipped from within Canada, and U.S. orders are shipped from within the U.S. This helps minimize the possibility of customs duties and import fees


Free Shipping

We offer free shipping on all orders of $65 CAD or more.


Order Tracking

Once your order has been shipped, you will receive a tracking number by email.


Damaged Packages

Your satisfaction is our priority. If your package arrives damaged, please contact us within 3 business days at:

hello@saradelsol.com

Please include clear photos of the damaged packaging and the damaged item so we can process a replacement or solution as quickly as possible.